Get feedback publicly on a dedicated feedback board. Shorten the gap between your customer's actual needs and the service that your business is offering.
Vote to change. Identify the most popular ideas by the amount of vote for each feedback.
It's time to bring ideas to life. A roadmap is where you can communicate with your customer about the upcoming features. By sharing what you're working on, you get more trust from your customer, maintaining customer relationships.
After getting feedback and roadmapping. It's time to announcing new features and bug fixes in Changelog to close your customer feedback loop.
Fast and confident decision making
Communicate channel for customer
Reduce the risk of product failure
Connect and build customer relationship
Manage feedbacks in one place